Round 10 a.m. Monday, Verizon customers started reporting outages on social media and to Down Detector that they haven’t any service besides SOS mode. Verizon acknowledged the “difficulty impacting service” at 11:48 a.m.
We’re conscious of a difficulty impacting service for some prospects. Our engineers are engaged and we’re working rapidly to establish and resolve the problem.
— Verizon Information (@VerizonNews) September 30, 2024
The difficulty has been ongoing since its peak this morning when it had greater than 100,000 queries — Tom’s Information stories the quantity is right down to the 40,000 range.
Reuters reports that the FCC is investigating and “working to find out the trigger and extent of those service disruptions.”
At 5:04 p.m., Verizon up to date prospects on X and mentioned it was a “community difficulty” that has “began to be restored.”
“We proceed to work across the clock to totally resolve this difficulty,” they added.
Verizon engineers are making progress on our community difficulty and repair has began to be restored. We all know how a lot folks depend on Verizon and apologize for any inconvenience a few of our prospects skilled in the present day. We proceed to work across the clock to totally resolve this…
— Verizon Information (@VerizonNews) September 30, 2024
This is what we all know.
The place Is Verizon Down?
The large Verizon outage seems to be across the U.S. with customers from California to Ohio to Florida reporting points.
Does Verizon Know Concerning the Subject?
The corporate is conscious of the problem, although it has not acknowledged publicly what brought on the outage. On its website and social media, Verizon mentioned community engineers are working to establish and resolve the issue.
Is AT&T Additionally Down?
Though customers have been additionally reporting points with AT&T, the corporate mentioned they aren’t experiencing outages, and it’s only a residual impact.
We aren’t experiencing a nationwide outage. Our nationwide community is working usually. Down Detector is probably going reflecting challenges our prospects are having trying to connect with customers on one other community.
— AT&T Information (@ATTNEWS) September 30, 2024
What Is SOS Mode?
SOS mode happens when your cellphone cannot hook up with a community, although customers nonetheless ought to have the ability to name 911.
